What is the best reaction you’ve ever gotten from a customer?
One of the best reactions was from a client named Lisa. She came in to me for the first time frustrated with her hair and slightly depressed about her looks. I immediately began using specific products to help her achieve her desired results. After the cut, color and style, tears began to well up in her eyes. She then told me, “I’ve never felt sexy my whole life until this very moment. You’ve helped me see something I’ve never seen in myself before.” Lisa went on to give me a hug and recommended me to dozens of people. I was so moved and happy, because what I attempt to do every day is not just make people look good, but feel good on the inside!